Privacy Policy

Effective Date: August 4, 2025

Monarch Mental Health KC (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://monarchmentalhealthkc.com or engage with our services.

1. Who We Are

Monarch Mental Health KC is a mental health practice operating as a sole proprietorship located at:
4121 West 83rd Street, Suite 254, Prairie Village, Kansas 66208
We serve clients located within the United States only.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

Health and Insurance Information:

  • Mental health history

  • Medical information relevant to treatment

  • Insurance provider and policy details

  • Clinical intake forms and session notes

Payment Information:

  • Credit/debit card details and billing information (processed securely via third-party platforms)

Technical and Usage Data:

  • IP address

  • Cookies and browsing activity via Google Analytics

3. How Information Is Collected

Information is collected through the following channels:

  • Electronic Health Record (EHR) system: SimplePractice

  • Website forms and scheduling requests

  • Google Analytics (used for website traffic and usage metrics)

4. Use of Your Information

We use your information to:

  • Provide mental health care services

  • Schedule appointments and communicate with you

  • Submit insurance claims (if applicable)

  • Accept and process payments

  • Maintain treatment records as required by law

  • Improve website functionality and security

5. Third-Party Services

We partner with secure third-party platforms including:

  • SimplePractice for scheduling, documentation, and telehealth

  • Google Analytics for tracking website usage and performance

All third-party services we use are expected to comply with applicable privacy and security standards.

6. HIPAA Compliance

Monarch Mental Health KC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We protect your Protected Health Information (PHI) in accordance with HIPAA standards and do not share this information without your consent, except as permitted or required by law.

7. Cookies and Analytics

Our website uses cookies and similar tracking technologies via Google Analytics to collect anonymous traffic and usage data. This helps us understand how visitors interact with our site to improve performance and user experience.

You can manage cookie preferences via your browser settings.

8. Your Rights

Depending on your location and applicable laws, you may have rights to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your records (subject to legal and clinical limitations)

To exercise these rights, contact us using the information below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All medical data is stored in encrypted systems through SimplePractice, which meets HIPAA compliance requirements.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 without parental consent. We do not knowingly collect personal data from minors without appropriate authorization.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Monarch Mental Health KC
4121 West 83rd Street, Suite 254
Prairie Village, Kansas 66208
Phone: (913) 291-0076

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.